2007 Conference
AFCCRA 2007 Conference Program
Welcome and Opening | David Tennant
Financial Counselling Standards | Sharon Barker
EDR Schemes Forum
Keynote address | Paul HarrisonFaith, Hope, and Vanity: How marketers influence us to buy
Essential Features of EDR Schemes | Carolyn Bond
Productivity Commission Inquiry | Catriona Lowe
An update on Inquiry into Updating Australia’s Consumer Policy Framework
TIO Presentation
Case study workshop
BFSO & CUDRC Presentation
Financial Difficulty: repayments and variations
COSL Presentation
Financial Hardship and how Credit Ombudsman Service works
EWOV and EWON Presentation
Hardship case studies
Elements of Industry External Dispute Resolution Schemes (EDR) | Carolyn Bond
Financial Literacy and Inclusion Forum | 2007
Welcome and Opening | David Tennant
Panel Session | ACT Household Debt Pilot | Robin Brown
Panel Session | MoneyMinded and CALD Communities | Mona Mrad
Keynote Address | Tackling Disadvantage and Exclusion | Marilyn Webster
Financial Literacy Foundation: Progress | Peter Kell
Panel Session | Operation of the Commonwealth Bank Foundation | Michelle Gapes
Workshop | Commonwealth Bank and Working with Young People | Michelle Gapes